Refreshing Fidelity’s pensions website

Fidelity International, a renowned investment management company, aimed to revamp their workplace pensions website to improve user engagement and align with their brand values.

Task

Undertake a comprehensive website refresh project for the workplace pensions site. This involved a complete rebuild of the content management system and a design overhaul.

Challenge

The existing site was outdated and perceived as uninteresting by stakeholders. The project was technology-focused, allowing limited time for design and user experience enhancements.

Actions

  • Collaborated with a user experience designer to spearhead the design efforts.

  • Swiftly developed a suite of components adhering to the styles derived from the recent global design system.

  • Infused vibrancy into the site by adopting a minimalistic yet lively photography approach, complementing the clean and concise design components.

  • Engaged with various stakeholders, content creators, publishers, and developers across the organization.

  • Successfully navigated the project in an agile environment, meeting a tight timeline while rejuvenating the content presentation.

Results

The transformed pensions website exhibited a refreshed look and feel, catering to improved user engagement. By swiftly creating a set of standardized components, the project paved the way for a comprehensive component library utilized across Fidelity's digital offerings. The agile approach enabled a timely delivery, breathing new life into the content and elevating the user experience.

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